Accessibility Statement
Accessibility Statement for Cleaners Queen's Park Website
Cleaners Queen's Park is committed to providing a website that is accessible to the widest possible audience, including people with disabilities. We want everyone to be able to find, understand and use information about our cleaning services in Queen's Park without barriers, regardless of technology or ability.
Our Accessibility Commitment
Our goal is for the Cleaners Queen's Park website to meet the Web Content Accessibility Guidelines WCAG 2.1 Level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning and neurological disabilities.
We view accessibility as an ongoing responsibility and are continually working to improve the user experience for all visitors to our accessible Cleaners Queen's Park website and online content.
Measures to Support Accessibility
To support accessibility on the Cleaners Queen's Park website, we aim to implement the following measures:
Maintaining clear and consistent layouts across pages so that navigation is predictable for all users. Using headings, lists and other structural elements correctly so that content is easier to follow, especially for assistive technologies. Providing sufficient colour contrast between text and backgrounds to improve readability for users with low vision or colour blindness. Using plain and clear language where possible so that our cleaning service information is easy to understand.
Screen Reader Compatibility
The Cleaners Queen's Park website is designed to be compatible with current screen-reader technology. We aim to provide:
Meaningful page titles, headings and descriptions that help users understand where they are on the site. Informative alternative text for meaningful images so that important content is available to people who cannot see them. Logical reading order, so content is announced by screen readers in a sensible sequence. Avoidance of images of text wherever possible, and where such images are used, ensuring that the information is also available as real text.
Keyboard Navigation
We understand that many people navigate websites without a mouse and rely on keyboard use alone. The Cleaners Queen's Park website is being continually improved to support effective keyboard navigation, including:
Using a logical tab order for menus and interactive elements. Ensuring links, buttons and form fields can be focused and activated using the keyboard. Providing visible focus indicators so that keyboard users can easily see which element is currently selected. Avoiding the use of features that rely on complex mouse movements.
Compatible Browsers and Devices
The Cleaners Queen's Park website is intended to be accessible across a range of modern browsers and devices, including desktop computers, laptops, tablets and smartphones. We recommend keeping your browser and operating system up to date to benefit from the latest accessibility features and security improvements.
Ongoing Improvements
Accessibility is not a one-time effort. We review content and features on a regular basis to identify areas where we can improve the experience for disabled users. When we introduce new pages or functions for our cleaners in Queen's Park services, we aim to apply accessibility best practices from the outset.
Some legacy content may not fully meet current WCAG 2.1 AA standards. Where this is the case, we plan to update or replace it over time as part of our continuous improvement process.
Feedback and Accessibility Requests
We welcome feedback from users about the accessibility of the Cleaners Queen's Park website. If you experience any difficulty using our site, notice content that is hard to access, or require information in a different format, you can contact us using the contact form on our website or by using the usual contact channels shown there.
When you contact us with an accessibility request, please describe the issue you are facing, the page or service you were trying to use, and the type of device and browser you were using. This information helps us investigate and work on a suitable solution more effectively.
We take all accessibility enquiries seriously and will aim to respond within a reasonable timeframe, explaining any steps we have taken or plan to take to address your concerns.
Accessibility and Our Local Service
Our focus on accessibility reflects our wider commitment to inclusive, reliable cleaning services for residents and businesses in the Queen's Park area. By improving the accessibility of our online information, we aim to make it easier for all customers to learn about, request and manage cleaning support that meets their needs.