Cleaners Queen's Park is committed to providing professional cleaning services delivered in a safe, responsible and controlled manner. This Health and Safety policy sets out how we protect the wellbeing of our employees, clients, visitors and members of the public while carrying out cleaning activities in homes, offices and commercial premises.
We recognise our duty to manage health and safety risks arising from our work. We aim to prevent accidents, injuries and work-related ill health by identifying hazards, assessing risks and implementing suitable control measures. All cleaning tasks must be carried out in accordance with this policy and with relevant health and safety legislation and guidance.
Management will provide the resources, information and supervision required to uphold high standards of safety. Every cleaner and member of staff has a responsibility to follow safe working practices and to report any concerns immediately.
Senior management is responsible for implementing and reviewing this policy and for ensuring that effective procedures are in place. This includes risk assessment, staff training, the provision of appropriate equipment and the maintenance of safe systems of work.
Supervisors and team leaders must monitor day to day operations, check that safe practices are followed and intervene where there is any breach of safety procedures. They must also ensure that staff understand the hazards associated with cleaning tasks and know how to work safely in different environments, including residential, office and commercial sites.
Employees must take reasonable care of their own health and safety and that of others who may be affected by their actions. They must cooperate with the company on safety matters, use equipment correctly, wear any required personal protective equipment and report accidents, incidents and near misses without delay.
Before work is carried out at a client site, the nature of the cleaning tasks, the layout of the premises and any specific hazards are considered. Risk assessments are carried out for common cleaning activities such as floor cleaning, window cleaning, use of cleaning chemicals, waste handling and working in occupied premises.
These assessments identify potential risks including slips and trips, manual handling injuries, contact with hazardous substances, electrical hazards and the presence of vulnerable individuals. Appropriate control measures are then put in place, such as safe working methods, the use of warning signs, limiting access to work areas and using suitable tools and equipment.
All cleaners receive initial and ongoing training relevant to their role. This includes safe use, storage and disposal of cleaning chemicals, manual handling techniques, correct use of machinery and equipment, personal protective equipment requirements and emergency procedures.
Where specialist tasks are required, such as the use of powered machinery or work at height for internal window cleaning, additional instruction and supervision is provided. No employee is permitted to undertake tasks for which they have not been properly trained and authorised.
Cleaning chemicals are selected with regard to effectiveness, safety and environmental impact. Safety Data Sheets are obtained from suppliers and used to inform our safe handling procedures. Chemicals are clearly labelled, kept in original containers and stored securely away from children, pets and unauthorised persons.
Staff are trained to use the minimum effective quantities, to avoid mixing products, to ensure adequate ventilation and to wear appropriate protective equipment such as gloves and eye protection where required. Any spills are cleaned up immediately using suitable materials and methods.
Cleaners Queen's Park provides personal protective equipment where required to control identified risks. This may include protective gloves, masks, eye protection, aprons and suitable footwear. Employees must use this equipment as instructed, take care of it and report any loss or damage so that it can be replaced.
Staff are trained in safe manual handling techniques to reduce the risk of strains and injuries when moving equipment, supplies and waste. Wherever possible, heavy loads are reduced, and handling aids are used. Employees are instructed not to lift items that are beyond their capability and to seek assistance where needed.
All cleaning equipment and machinery is maintained in good working order. Staff are trained in correct operation, including checking for defects, using cables safely to avoid trip hazards and switching off and unplugging equipment after use. Defective equipment is removed from service and reported so that repair or replacement can be arranged.
When working in client homes and workplaces, our staff take care to minimise disruption and to keep work areas tidy and safe. Warning signs are used where floors are wet or where cables may present a trip hazard. Access routes, fire exits and emergency equipment must be kept clear at all times.
Particular care is taken in environments where children, elderly individuals or other vulnerable people may be present. Staff are instructed never to leave chemicals or equipment unattended in accessible areas and to maintain professional conduct at all times.
All accidents, injuries, near misses and dangerous occurrences must be reported as soon as practicable. Details are recorded and investigated to identify any shortcomings in our procedures and to prevent recurrence. Where necessary, risk assessments and working methods are updated.
Employees are briefed on emergency arrangements at each site, including evacuation routes, assembly points and the location of first aid supplies where this information is provided by the client. Staff must cooperate fully with any site specific rules and instructions.
Cleaners Queen's Park monitors its health and safety performance through supervision, inspection and review of incident reports and client feedback. This policy is reviewed regularly, and whenever there are significant changes in our services, equipment or legal requirements.
By implementing this Health and Safety policy and encouraging a culture of responsibility and care, Cleaners Queen's Park aims to provide safe, reliable cleaning services for all clients across our service area.
By hiring our professional cleaners Queen's Park, you will get the best help for your home or office at incredibly competitive cost.
Price List
| Carpet Cleaning | from £ 55 |
| Upholstery Cleaning | from £ 55 |
| End of Tenancy Cleaning | from £ 95 |
| Domestic Cleaning | from £ 13.50 |
| Regular Cleaning | from £ 13.50 |
| Office Cleaning | from £ 13.50 |
*Price excluding VAT
*Minimum charge apply
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