Modern Slavery Statement
Modern Slavery Commitment at Cleaners Queen's Park
Cleaners Queen's Park is committed to the highest standards of ethical conduct and human rights. We recognise our responsibility to prevent modern slavery, human trafficking, forced labour, and exploitation in every aspect of our operations and supply chains. This Modern Slavery Statement sets out the steps we are taking to identify, prevent, and address the risks of modern slavery associated with our business.
Zero-Tolerance Policy on Modern Slavery
We operate a clear and strict zero-tolerance policy towards all forms of modern slavery. This policy applies to all employees, agency workers, contractors, and suppliers acting on behalf of Cleaners Queen's Park. Any practice that involves coercion, debt bondage, deceptive recruitment, restriction of movement, withholding of documents, or any form of exploitative labour is strictly prohibited.
All individuals working for or with Cleaners Queen's Park are expected to act with integrity and in accordance with our ethical standards. Any confirmed breach of our zero-tolerance policy may result in disciplinary action, including termination of employment or immediate cessation of business with the relevant supplier or contractor.
Our People and Working Practices
We are committed to creating a safe and fair working environment for all members of our team. We ensure that all staff employed directly by Cleaners Queen's Park have the right to work and are engaged on fair terms. Wages are paid in line with, or above, applicable legal requirements and industry standards. We do not charge recruitment fees, and we do not tolerate practices that restrict an individual's freedom to leave their employment.
All new employees receive information on our values, code of conduct, and expectations regarding human rights and ethical behaviour. Managers are responsible for promoting a culture in which exploitation is not tolerated and any concerns can be raised without fear of retaliation.
Supplier Standards and Audit Process
Our commitment to preventing modern slavery extends to our supply chains. We expect all suppliers, subcontractors, and service providers to uphold the same high standards that we set for ourselves. As part of our procurement process, we assess suppliers on their approach to labour standards and human rights. We require suppliers to comply with all relevant laws relating to employment, working conditions, and modern slavery.
We conduct risk-based reviews and audits of key suppliers to evaluate their compliance with our standards. These audits may include requesting documentation on employment practices, site visits where appropriate, and ongoing monitoring of any corrective actions agreed. Where we identify risks or non-compliance, we work with the supplier to address the issues within a clear timeframe. If improvements are not achieved or if serious breaches are identified, we reserve the right to terminate the business relationship.
Reporting Channels and Whistleblowing
We encourage all employees, workers, suppliers, and other stakeholders to report any concerns related to modern slavery, exploitation, or unethical practices. Concerns may include suspicions about a colleague, a manager, a supplier, a subcontractor, or any third party associated with Cleaners Queen's Park.
Reports can be made to line managers or senior management within the business. We provide avenues for raising concerns confidentially, and all reports are treated seriously and investigated promptly. We do not tolerate any form of victimisation or retaliation against individuals who raise concerns in good faith. Our objective is to create an environment in which people feel safe to speak up and know that appropriate action will be taken.
Training and Awareness
We recognise that effective prevention of modern slavery requires awareness and vigilance. We are committed to providing relevant training and guidance to those involved in recruitment, procurement, and supplier management. This training covers the indicators of modern slavery, how to identify risk situations, and the procedures for reporting concerns.
We also promote ongoing awareness across the wider workforce, reinforcing the importance of respecting human rights and following our zero-tolerance policy.
Monitoring, Governance, and Annual Review
This Modern Slavery Statement is approved by the leadership of Cleaners Queen's Park and reflects our ongoing commitment to continual improvement. We monitor our progress through regular reviews of our policies, supplier assessments, and the outcomes of any investigations or audits.
We review this statement and the associated procedures at least once every year, or more frequently where there are significant changes in legislation, our business operations, or risk profile. As part of the annual review, we assess the effectiveness of our actions, identify areas for improvement, and update our approach accordingly.
By publishing this statement, Cleaners Queen's Park reaffirms its determination to combat modern slavery and human trafficking, to respect the dignity and rights of all people, and to operate as a responsible and ethical business in all our activities.